PRIVACY POLICY

SDCO is part of Sdco Cuilcagh Limited. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

What data do we collect?

We collect the following data:

Personal identification information (Name, email address, phone number, etc.)
In connection with accessing our Services, we may collect information from you which can be used to identify you (“Personal Information”), such as your name, billing address, email address, phone, username, password, and financial data.
Information on your business (description of your business, financial data, etc.)
We collect information when you register or open an account, sign in, pay a bill, purchase a Service, call us for support, or give us feedback. We may also get information from other companies or third parties, such as when you sync a third party account or service with our service, or when we may use service providers to supplement the Personal Information you give us (eg, validate your mailing address) to help us maintain the accuracy of your data and provide you with better service. Finally, we also collect content or other information that you may provide or create when you interact with our Services.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, maiden name, last name, username or similar identifier, title / position, date of birth and gender, company name, legal form, VAT number, company registration number, date of registration business type, nature and purpose of your business and directors and ultimate beneficial owners’ details.
Contact Data includes billing address, business address, business name, email address and telephone numbers.
Financial Data includes credit rating, financial history, bank account details, time, location, transaction amount, payment method and cardholder details.
Technical Data includes internet protocol (IP) address, device identifier, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our Services.
Profile Data includes your LinkedIn profile username, your interests, preferences, feedback and survey responses.
Usage Data includes information about how you use our Services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
When purchasing or downloading a product, we collect personal data such as name, email address and billing address. We’ll use this information for purposes, such as, to: Send you information about your account and order, Respond to your requests, process payments and prevent fraud.
When subscribing to our site, we collect your email address and name and use this to send you post updates and subscriber emails.
When commenting and reviewing products we use your name to display with your comment, and your email address to notify you that your comment or review is live. If you leave a comment, the comment and its metadata are retained indefinitely.
We may also automatically collect certain usage information when you access our Services (“Usage Data”), such as Internet Protocol (“IP”) addresses, log files, unique device identifiers, pages viewed, browser type, any links you click on to leave or interact with our Services, and other usage information collected from cookies and other tracking technologies. For example, we may collect IP addresses to track and aggregate non-personal information, such as using IP addresses to monitor the regions from which users navigate to our Services. We may also collect IP addresses from users when they log into the Services as part of our log-in and security features. We may also, when you enable location-based Services, collect Global Positioning System (GPS) location data and / or motion data.
Our Services may change over time and we may introduce new features that may collect new or different types of information.

How do we collect your data?

You directly provide SDCO with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email or phone.
Use or view our website via your browser’s cookies.
Submitted information via a contact form.
Subscribe to our mailing list.
Commented on a post or reviewed a product / service.
Registered an account on the site.

Direct interactions :

You may give us your Identity and Contact Data filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:

Subscribe to our Services;
Request marketing to be sent to you;
Enter a survey;
Apply for a job
Give us some feedback; or
Submit a query.

Third parties or publicly available sources.

-We may receive personal data about you from various third parties, including Technical Data from analytics providers / advertising networks and search information providers such as Google.

How will we use your data?

Our Company collects your data so that we can:

Process your order and manage your account.
Email you with special offers on other products and services we think you might like.
To perform the contract we are about to enter into or have entered into with you;
If it is necessary for our legitimate interests (or those of a third party such as your employer who has enter into a contract with us for the provision of services) and your interests and fundamental rights do not override those interests; or
Where we need to comply with a legal or regulatory obligation.
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us at s.dolan@sdco.ie .
To manage our relationship with you which will include:

a. providing Services you (or a third party) have requested, administering subscriptions and relevant information to you in connection with the Services including transaction receipts, payout reports, security alerts and support messages;

b. registering you as a customer / Service user

c. complying with our anti-money laundering obligations with respect to customers;

d. notifying you about changes to our terms or Privacy Notice

e. asking you to complete a market research survey

f. other activities necessary for the maintenance of our relationship with you.

To administer and protect the rights, property, business, safety of SDCO, our Services, our customers and others (including the provision and maintenance of our Services such as troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data ).
To deliver relevant content and advertisements to you on our Services, third party websites and social media channels, and measure or understand the effectiveness of the advertising we serve to you.
To use data analytics to improve our Services, for promotions, incentives and rewards provided in connection with our Services, for marketing and improving customer relationships and experiences.
To communicate with you about news and updates to our Services and to inform you about any promotions, incentives and rewards offered by us and / or our partners.
To comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or in response to a physical threat to you or others, to protect property or defend or assert legal rights.
Feedback. We may use any information you volunteer in surveys you answer for us and combine them with answers from other customers in order to better understand our Services and how we may improve them.

If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How We Share Your Personal Information. From time to time, we may need to share your Personal Information with others.

Third Party Service Providers . We may share your information, including Personal Information and Usage Data, with third party service providers who perform various functions to enable us to provide our Services and help us operate our business, such as website design, sending email communications, fraud detection and prevention, customer care, or performing analytics. Our contracts with these third parties require them to maintain the confidentiality of the Personal Information we provide to them, only act on our behalf and under our instructions, and not use Personal Information for purposes other than the product or service they’re providing to us. . . . . . or on our behalf.
Response to Legal Requests . We may share your information with courts, law enforcement agencies, or other government bodies when we have a good faith belief we’re required or permitted to do so by law, including to meet national security or law enforcement requirements, to protect our company, or to respond to a court order, subpoena, search warrant, or other law enforcement request.
Protection of SDCO and Others . We may share account information, Personal Information and Usage Data when we believe it is appropriate to enforce or apply our products’ Terms of Service and other agreements; or protect the rights, property, or safety of Pilot, our Services, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. This does not include selling, renting, sharing, or otherwise disclosing Personal Information of our customers for commercial purposes in violation of the commitments set forth in this Privacy Statement.
Sale of Our Business . If we sell, merge, or transfer any part of our business, we may be required to share your information. If so, you will be asked if you’d like to stop receiving promotional information following any change of control.
With your Consent . Other than as set out above, we will provide you with notice and the opportunity to choose when your Personal Information may be shared with other third parties.
Syncing, Linking, Connecting Your Bank Account or Other Third Party Services with Your Pilot Service.

You may choose to sync certain our Services with information from other financial accounts. To sync your financial account information, we may need to access your online account with your financial institution. We may request your user name, password, and any other login data that you have set up with your financial institution to enable access.

-Visitor comments may be checked through an automated spam detection service.

Data security

We are committed to ensuring that the information collected about you is secure. We take reasonable measures including administrative, technical and physical procedures to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
When you are logged into your account, all Internet communication is secured using Secure Socket Layer (“ SSL ”) technology.
We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Visitor comments may be checked through an automated spam detection service.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
We keep basic information about our customers (including Contact and Identity Data) for six years after our relationship with them ceases for tax and other legal purposes. Thereafter, we and our duly authorized delegates will refrain from collecting any further personal data on you and shall take appropriate steps to dispose of any records containing your personal data. Otherwise, we reserve the right to delete and destroy all of the information collected about you upon termination of your Account unless you request otherwise. If agreed we shall continue to store your information, for example your transaction history, which you may require for accounting purposes.
In some circumstances you can ask us to delete your data: see below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, email s.dolan@sdco.ie .

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you would like to exercise any of these rights, please contact us at our email: s.dolan@sdco.ie

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
We may use cookies to collect browsing data, for example, to keep track of your preferences and profile information and to collect general usage and volume statistical information.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: s.dolan@sdco.ie